Call Support Executive

Company Description

LexLegis.ai is a leader in legal innovation, providing AI-driven solutions designed specifically for the legal and tax sectors. Our platform integrates advanced technology with specialized legal expertise to simplify research, ensure compliance, and deliver data-driven insights. Trusted by law firms, in-house counsels, and compliance professionals, LexLegis.ai helps clients navigate complex legal challenges with precision and efficiency. We are committed to empowering professionals with transformative tools that streamline processes and enhance decision-making.

Key Responsibilities

• Make outbound calls to potential customers from the provided databases and leads.
• Explain company services clearly and professionally.
• Generate and qualify leads for the sales team.
• Follow up with interested prospects via calls and WhatsApp.
• Maintain accurate records of conversations and customer information.
• Handle basic customer queries and direct complex issues to senior staff.
• Achieve daily and monthly calling and lead-generation targets.
• Coordinate with the sales and operations team for smooth client onboarding.

Required Skills & Qualifications

• Minimum qualification: Graduate preferred.
• Good communication skills. Should be fluent in English
• Comfortable speaking on calls for long durations.
• Basic computer and MS Excel knowledge.
• Positive attitude and convincing ability.
• Prior tele calling, sales, or customer support experience is an advantage.
• Years of Experience : 0- 2 years

Preferred Candidate Profile

• Female and male candidates both can apply.
• Freshers with strong communication skills are welcome.
• Candidates from Mumbai or nearby areas preferred.

Working Hours

• Monday to Saturday
• 9:00 AM to 6:00 PM