Business Development Manager

Ekko | Full-time | Chennai | Travel required (India and US) | Reporting to the VP Sales

About Ekko

Ekko is an AI-powered healthcare product that turns clinical conversations into structured documentation. Our pipeline transcribes audio, generates clinical notes, and extracts structured data using LLMs. We ship a web app and a backend service used by clinicians who depend on getting it right.

We're a small, early-stage team that cares a lot about craft, moves fast, and keeps the chai flowing. The person in this role helps build our sales motion, not inherit a fully-built machine.

The Role

We're hiring Business Development Manager to generate pipeline, run demos, and close deals with clinics, hospitals, and individual practitioners across India and the US. This is an early-stage sales role, which is a polite way of saying you'll be a self-starter: you'll build your own pipeline, learn to sell an AI product to a (healthily) skeptical clinical audience, and help us figure out what works as we grow.

You'll sell to busy, cautious buyers who care deeply about accuracy, privacy, and whether a new tool actually fits their day. The best person for this role can earn a doctor's trust quickly, run a sharp discovery call, and close without overpromising. This role involves travel to prospects across India, with periodic trips to the US, so you'll want to enjoy being on the road and, for US visits, hold or be able to obtain the right travel documents.

Generate pipeline

Build your own pipeline through outbound: email, calls, LinkedIn, and good old in-person outreach

Identify and qualify clinics, hospitals, and practitioners that are a real fit

Represent Ekko at customer sites, demos, and the occasional event

Run the sales cycle

Lead discovery calls that surface real pain before you pitch

Run demos that feel tailored to the buyer's workflow, not a canned script

Handle objections about price, accuracy, and AI without overpromising

Move deals to close and keep the cycle humming

Sell an AI product honestly

Set realistic expectations about what the AI does well and where the human stays in control

Answer privacy and compliance questions calmly and factually, and follow up when you don't know

Explain how an AI scribe works in plain language to non-technical clinicians

Hand off closed customers cleanly to implementation

Bring customer and market feedback back to product with real context

Help shape the sales playbook as we learn what works

2+ years in a closing sales role (B2B preferred), with a track record of hitting targets

Strong discovery and objection-handling skills, and the discipline to qualify hard

Comfort with outbound and self-generated pipeline, not just inbound leads

The ability to build trust fast with cautious, senior buyers

Honesty under pressure: you don't promise what the product can't do

Willingness and ability to travel to prospects across India, with periodic US travel

Comfort with startup life: ambiguity, ownership, and building as you go

Healthcare or clinical sales experience

Experience selling AI-powered or technical products

Experience selling to small and medium clinics or solo practitioners

Familiarity with fast SMB sales cycles

Experience selling across multiple markets (India and US)

A war story about the deal you almost lost and how you saved it (we love those)

Foodies welcome; you'll soon know the best lunch spot in every city you visit

Bonus if you can deliver a 60-second pitch with Rajinikanth-level swagger

These are the values we hire for and live by:

People First, Always. Empowered, supported people build transformative solutions, so we invest in our team.

Build with Empathy. We understand the pain points of clinicians and patients, and design solutions that feel intuitive and add real value.

Pursue Practical Innovation. We innovate with purpose, not novelty, grounded in reliability, simplicity, and outcomes.

Move with Humility and Urgency. We're ambitious about hard problems but stay grounded in feedback. We ship fast, learn quickly, and adapt.

Think Long-Term, Act Today. We're building a platform for the future of healthcare, making decisions with tomorrow in mind without losing momentum today.

Win Together. Great outcomes come from collaboration. Teammates, customers, or partners, we listen, share, and grow as one.

Real ownership. You help build the sales motion, not run someone else's script.

AI product depth. You'll learn to sell AI into a high-trust clinical setting.

Direct impact. Small team, fast feedback, decisions made in days not quarters.

Good people, good miles. You'll meet real users, travel to real clinics, and never be bored.

We're hiring more than one position, so good referrals are very welcome.