Base24 EPS Support
Capgemini
2 - 5 years
Bengaluru
Posted: 15/05/2026
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Job Description
We are looking for a BASE24 eps Application Support professional to provide L2/L3 support for critical payment systems, ensuring high availability, transaction stability, and card scheme compliance.
Experience - 4 to 14 Years
Location - PAN India
Key Responsibilities
- Provide L2/L3 production support for BASE24 eps applications and interfaces
- Monitor and troubleshoot authorization, switching, routing, and settlement issues
- Analyze transaction failures using logs, traces, and ISO 8583 messages
- Support Visa, Mastercard, Amex scheme mandates and certifications
- Manage incidents, changes, deployments, and production cutovers
- Coordinate with development, QA, infra, and external partners
- Maintain support documentation, SOPs, and runbooks
- Participate in 24x7 on call / shift support Required Skills & Experience
- 4+ years of BASE24 eps support experience
- Strong knowledge of AFT, OLF, ONL, TLF modules
- Good understanding of ISO 8583, EMV, issuer/acquirer flows
- Experience with Linux/Unix, MQ/XPNET, and log analysis
- Familiarity with card scheme operations and mandates
- Strong troubleshooting and communication skills
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