AV Support Engineer

Tidecore AVIT Solutions Pvt. Ltd. is hiring AV Support Engineers for enterprise client locations across India.

If you're passionate about Audio Visual technologies, Video Conferencing, and enterprise meeting room support, we'd love to hear from you!

Workplace Type: On-site

Employment Type: Full-time

Experience: 15 Years

Industry: IT Services & IT Consulting

Department: Audio Visual / Unified Communications / IT Infrastructure

Hiring Locations: Bangalore, Mumbai, Hyderabad, Pune, Gurgaon

Key Responsibilities

• Provide onsite support for enterprise AV systems.
• Support Microsoft Teams Rooms, Zoom Rooms, and Video Conferencing solutions.
• Troubleshoot audio, video, camera, microphone, display, and connectivity issues.
• Ensure meeting rooms are operational before scheduled meetings.
• Provide real-time executive meeting support.
• Perform preventive maintenance of AV equipment.
• Monitor AV system health and uptime.
• Coordinate with OEMs/vendors for warranty and technical support.
• Maintain AV assets, inventory, and documentation.
• Manage incidents through ticketing systems and meet SLA requirements.
• Prepare daily, weekly, and monthly support reports.

Preferred Skills

• Microsoft Teams Rooms
• Zoom Rooms
• Logitech Rally / Rally Bar
• Poly Studio / Poly X
• Cisco Webex Room Kits
• Crestron / Extron
• Shure Microphones
• Biamp DSP
• Basic Networking
• Windows OS
• AV Troubleshooting

Experience

• 15 years in AV/Video Conferencing Support
• Freshers with strong AV knowledge may also apply.

Preferred Candidates

• Diploma / ITI / B.Tech / BE / Any Technical Qualification
• Good communication skills
• Customer-focused approach
• Willing to work onsite at enterprise client locations

Why Join Tidecore?

• Opportunity to work with leading enterprise customers.
• Exposure to modern AV and Unified Communication technologies.
• Career growth in the Audio Visual & IT Infrastructure domain.
• Professional work environment and continuous learning opportunities.

Apply Now

• Send your resume to careers@tidecoreavit.com