Associate Transfer Analyst

Job Title

Job Description

So, who are we?

IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses.

The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here.

Your team

This role is part of the Transfers team based out of the Bangalore office. You will be part of a global operations team responsible for managing client asset transfers, ensuring accurate, timely processing and delivering a seamless customer experience across markets.

Your role in the Team’s Success

We are seeking a motivated and detail-oriented Associate Analyst to become a key member of our welcoming and collaborative Stock Transfer Team. In this role, you will play a crucial part in ensuring the accurate and timely processing of stock transfer cases, contributing to our commitment to excellence.

What you’ll do

Key responsibilities:

• Process Stock Transfers: Efficiently manage the transfer of assets in and out of IG.

• Perform all tasks related to stock transfers i.e reviewing transfer form for errors, entering instructions in IG's systems, performing settlement checks and monitoring end to end request until closure.

• Client Communication: Proactively follow up with clients and brokers on transfer cases through calls and emails.

• Issue Resolution: Address client inquiries and collaborate with internal teams to resolve issues.

• Quality Control: Conduct thorough reviews of instructions in the systems to ensure accuracy.

• System Management: Update and maintain internal systems with accurate information.

• Escalation Handling: Manage escalations from clients and internal stakeholders professionally.

• Regulatory Compliance: Ensure all stock transfer processes meet regulatory requirements.

What you’ll need for this role

We are looking for self-starting, enthusiastic team-player who will be willing and able to help colleagues at peak-times.

We are looking for below skills:

• Basic understanding of stock broking and associated services.

• Familiarity with the risks associated with Stock Transfers and knowledge on regulatory requirements for UK related to stock transfer will be a plus

• Ability to work with a great deal of attention to detail

• Good Microsoft Excel skills

• Excellent communication skills

• Willing to work in any shift

• Should be able to go beyond the roles and responsibility and should be able to help the team members during peak times

• Excellent organizational skill

• Deadline/delivery conscious and flexible to changing priorities.

How we work

• We try to take Champion the client: Understand and prioritise client's needs

• Deliver at pace: Push for fast, sustainable growth;

• Raise the bar: Take ownership, be accountable and share feedback

We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We’re committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that’s why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach here.

The Perks

Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.

Learn more about the Perks here!
 

Join us for this exciting journey. Apply now!

a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office – which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction:

• Lead and Inspire: Drives trust, alignment, and enthusiasm

• Think Big: Focus on the problems that most impact commercial outcomes.

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