Associate Storage & Backup Administrator

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care.

Global Reach with a Local Touch

• 140+ years serving healthcare
• Over 14,000 teammates worldwide
• Serving healthcare partners in 80 countries
• Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland
• 40+ distribution centers
• Portfolio of 300 propriety and branded product offerings
• 1,000 branded medical product suppliers
• 4,000 healthcare partners served

Role Overview

We are seeking an Associate Storage & Backup Administrator to join our Infrastructure team. This role is ideal for candidates with foundational experience or strong interest in enterprise storage and backup technologies, with NetApp storage and Cohesity Backup as the primary focus.

The role offers hands-on exposure to a multivendor environment, strong mentorship, and close collaboration with VMware, OS, Network, and Engineering teams in an open, inclusive, and learningfocused culture.

Key Responsibilities

Storage & Backup Operations

• Administer and support NetApp ONTAP storage systems, including volume provisioning, snapshots, replication, capacity monitoring, and health checks.
• Perform day-to-day storage operations such as provisioning, decommissioning, and troubleshooting.
• Support backup and recovery operations, primarily using Cohesity, including monitoring backup jobs and performing restore requests.
• Assist with administration and monitoring of Dell EMC Unity, HPE MSA, and Dell EqualLogic storage platforms.
• Support SAN infrastructure, including zoning and troubleshooting on Brocade SAN switches, under guidance.
• Participate in planned maintenance activities, upgrades, and patching with senior engineers.
• Maintain accurate technical documentation, SOPs, and runbooks.

ITIL-Based Service Management

• Handle Incidents, Service Requests, and Alerts related to storage and backup infrastructure in accordance with ITIL processes.
• Perform initial triage, troubleshooting, and timely escalation when required.
• Ensure adherence to defined SLAs, OLAs, and operational KPIs.
• Support Change Management activities including change implementation, validation, and documentation.
• Contribute to Problem Management by identifying recurring issues and supporting RCA efforts.
• Maintain and update CMDB records for storage, backup, and SAN components.
• Contribute to knowledge management through documentation and process improvements.
• Participate in on-call rotation for after-hours patching activities.

Qualifications & Experience

• Bachelors degree in computer science, Information Technology, or a related field, or equivalent practical experience.
• 13 years of experience in Storage and/or Backup administration within an enterprise or managed services environment.
• Strong foundational understanding of storage concepts (block/file storage, RAID, SAN).
• Hands-on experience or strong exposure to NetApp storage (ONTAP preferred).
• Basic knowledge or experience with backup technologies, preferably Cohesity.
• Familiarity with Dell Unity, HPE MSA, and Brocade SAN switches is desirable.
• Awareness of VMware virtualization environments is a plus.
• Relevant certifications are advantageous but not mandatory.

Skills & Competencies

Technical Skills

• NetApp ONTAP fundamentals
• Backup, Restore and Management of Cohesity Backup Infrastructure.
• Understanding SQL and Oracle Database Backup concepts.
• Experience with Dell Unity and HPE MSA
• SAN fundamentals and zoning concepts (Brocade)
• Basic Windows and Linux OS knowledge
• Monitoring, alert handling, and troubleshooting skills
• Understanding of Disaster recovery tools & management (VMware SRM)

Soft Skills

• Clear and effective communication skills
• Strong teamwork and collaboration abilities
• Logical problem-solving and analytical thinking
• Process-driven mindset aligned with ITIL practices
• Ownership, accountability, and reliability
• Willingness to learn and adapt in a dynamic environment
• Customer- and service-oriented approach

Additional Requirements:

Ready to work from office in 24X7 Shifts & on call schedule.

Must have strong reporting and analytical skills.

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.