Associate General Manager

We're looking for an experienced Team Manager B2B Credit & Collections to lead our Order-to-Cash (OTC) operations and manage a team of 80+ members.

Location: Chennai

Shift: US Shift

Experience: 1220 Years

Key Responsibilities:

• Lead and manage a team of 80+ Collection and Credit professionals.
• Drive end-to-end Order-to-Cash (OTC), B2B Collections, Credit Control, and Accounts Receivable (AR) operations.
• Own team performance and ensure SLA/KPI targets are consistently achieved.
• Drive process improvements, operational excellence, and stakeholder management.

Required Skills:

Order-to-Cash (OTC)

B2B Collections & Credit Control

Accounts Receivable (AR)

Team Management (80+ team size)

SAP (Invoicing, Contracts & Workflows)

Stakeholder Management

Process Improvement & SLA/KPI Management

Good to Have: Zendesk, Siebel CRM, and Visio.

Interested candidates can share their updated resume or tag someone who would be a great fit.