Assistant Vice President-Software Development - Microsoft Dynamics 365 Enterprise Architect
Genpact
5 - 10 years
Mumbai
Posted: 22/05/2026
Job Description
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Inviting applications for the role of Assistant Vice President-Software Development - Microsoft Dynamics 365 Enterprise Architect We are seeking a highly skilled Dynamics 365 Enterprise Architect who will be accountable for keeping the Dynamics 365 platform at Innocent Drinks stable scalable and current. The role acts as the architectural owner for the end-to-end D365 landscape ensuring that all solutions delivered by Genpact meet agreed standards contractual commitments and are fit for future upgrades. In addition to design governance the architect will proactively review the platform and provide clear practical recommendations on Dynamics 365 ISV and Power Platform upgrades. oversees build and deployment activities coordinates environment refreshes manages user access and integrations and supports the managed services team in incident change and release management processes. Responsibilities: - Platform Ownership & Architecture Governance - Own the end-to-end Microsoft Dynamics 365 architecture across Finance Supply Chain CRM Power Platform and integrated systems - Act as the design authority for all changes enhancements and fixes delivered by Genpact - Ensure solutions remain aligned to Microsoft-supported patterns and enterprise standards - Upgrade & Platform Roadmap Recommendations - Regularly assess the current Dynamics 365 platform IS Vs and integrations for upgrade readiness - Recommend when and how to adopt Microsoft platform updates feature releases and deprecations - Evaluate ISV upgrade paths and compatibility with Dynamics 365 platform updates - Provide clear business-ready recommendations on upgrade timing risks and effort - Work with Genpact teams and Innocent stakeholders to shape a realistic phased platform roadmap - ISV & Ecosystem Oversight - Maintain hands-on understanding of IS Vs connected to Dynamics 365 in the client landscape. - Validate ISV usage integration design licensing assumptions and operational fit - Challenge unnecessary customizations and ISV dependencies that increase long-term support effort - Deliverable Validation & Quality Control - Validate solution designs configurations integrations and enhancements against agreed Statements of work - Ensure deliverables are technically sound supportable and upgrade-safe before acceptance - Provide architectural sign-off and input into release readiness decisions - Integration & Impact Assessment - Assess upstream and downstream impacts of changes across ERP data reporting and external systems - Ensure integrations follow consistent supportable patterns - Guide teams on extensibility choices that reduce upgrade and regression risk - Stakeholder & Delivery Collaboration - Act as a trusted technical advisor to product owners and IT leadership - Work closely with Genpact delivery teams to steer solutions early rather than correct them late - Support architecture reviews risk discussions and decision-making forums - Risk Management & Continuous Improvement - Identify platform risks related to upgrades ISV dependencies custom code and integrations - Recommend practical alternatives that balance business needs with platform sustainability - Drive simplification reuse and standard ways of working across the D365 ecosystemQualifications
Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software EngineeringCertifications
Power Automate certifications - MicrosoftMicrosoftRequired Skills
Agile Methodology, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modernizing Operations, People Leadership, Personal Effectiveness, Risk Management, StorytellingLanguage
EnglishLanguage Proficiency -
Advanced - C1Additional Job Location -
Job Type
RegularMaster Skill List -
Enterprise Application SRemote Type -
HybridWork Shift -
Flex Time (India)Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
About Company
Genpact is a global professional services and IT consulting company that specializes in digital transformation, business process management (BPM), data analytics, artificial intelligence, and outsourcing services. The company was founded in 1997 as a unit of General Electric and later became an independent public company._x000d_ _x000d_ Genpact works with industries such as banking, healthcare, insurance, manufacturing, and retail, helping organizations improve operations through automation, AI, cloud, and analytics solutions. It has operations in more than 30 countries and employs over 140,000 people globally.
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