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Assistant Manager Training

Tech Mahindra

5 - 10 years

Mumbai

Posted: 04/04/2026

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Job Description

Role - Assistant Manager - Trainer


JOB PURPOSE: The purpose of this job role is to contribute to the areas of People Development, Organization Culture and Organization Effectiveness independently and collaboratively. The role requires the ability to plan, organize and execute strategies and to ensure effective follow through.


PRINCIPAL ACCOUNTABILITIES: I. Independently & collaboratively take end to end accountability for:

a) People Development &

b) Organization Effectiveness strategies and interventions

Diagnosis & Analysis: Conduct Needs Analysis

  • Executing and Analyzing Development Needs data gathering across levels and designing and executing a development calendar based on findings for various stakeholder needs at a time.
  • Reviewing and improving training and development programs periodically to meet business growth and expansion and ensure it is a continuous improvement process.


Design, Development & Execution of Development journeys, interventions/ projects

  • Managing Content/ Knowledge / Information acquired through findings to utilize the same to design and develop content for interventions in people development journeys.
  • Planning and designing the framework for content of the development journey projects for various levels in Operations & Operations Support

Execution, Tracking Measures & Communications

  • Tracking performance progression based on pre-defined MOS/ action plans & completing certification for people development.
  • Publishing performance dashboards for the BAU development projects by collating performance data which includes information on certification status of the participant/ employee.

Driving Improvements & managing performance (Self & Team):

  • Conducting regular/ periodic one-to-one conversations with direct reportees to have discussions on their progress on individual/ team projects, discuss any challenges and concerns & create game plans on how to achieve set targets.

KNOWLEDGE, SKILLS & COMPETENCIES REQUIRED

Analytical Thinking & Decision-Making Skills

  • Knowledge and experience of conducting gap analysis and training needs analysis to be able to meet stakeholder needs and requirements and be able to provide solutions and suggestions for needs and problems.

Content Designing & Development

  • Knowledge and experience of content designing for a variety of interventions related to people development and in turn contributing to organization culture and effectiveness.

Facilitation skills

  • Demonstrate experienced ability to facilitate interventions for mid to senior levels within the organization through Instruction Design and Training Delivery skills.
  • Presentation skills to be able to present data and project plan effectively to business/ key stakeholders as well present content delivery in an effective manner.

Planning & Organizing

  • Ability to plan and manage projects end- to- end with desired outcomes and deliver as per commitments.
  • Ability to prioritize projects to meet business objectives and stakeholder requirements.

Leading and Developing Others

  • Manage and develop DRs at Manager and Asst. Manager level to ensure effective teamwork and understanding of stakeholder requirements and needs and ensure effective performance.


  • EDUCATION & EXPERIENCE REQUIRED: Education
  • Graduation required.
  • Post Graduate Qualification in OD / HR preferred Experience.
  • Minimum of 10 years experience of which, at least 7 years should have been in an OD or related (People Development) field.

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