Key Responsibilities:

Lead and manage a B2C / Telesales team to achieve daily, weekly, and monthly targets

Monitor team performance, conduct coaching sessions, and drive productivity

Implement sales strategies to improve conversions and revenue

Track KPIs, maintain MIS reports, and ensure process adherence

Drive team motivation, handle escalations, and maintain quality standards

Collaborate with cross-functional teams for smoother operations and process improvements

Requirements:

Minimum 6 years of experience in B2C Sales / Telesales

Proven team handling experience (TL/AM level preferred)

Strong communication, analytical thinking, and leadership skills

Ability to work in a fast-paced, target-driven environment

Immediate joiners or candidates with 15 days notice period will be prioritized

Interested candidates can share their updated CV at:

rakshashukla@policybazaar.com

Contact: Raksha Shukla | 8962509811

Assistant Manager