Assistant Manager – Learning & Development (Cluster Trainer)

Multiple Locations - Mumbai, Navi Mumbai, Pune, Nashik, Kolkata, Bangalore, Lucknow

Roles & Responsibilities:

• Training needs analysis- liaison with all stakeholders. To identify training needs of employees with relation to product, technical knowledge and behavioral skills.
• Preparation of training calendar for all the allocated stores.
• Conducting Product, Process, Systems and Behavioral Trainings for all store employees
• Coordinating with various brands to conduct training at stores.
• On floor evaluation and feedback about training effectiveness
• Preparing MIS for all the trainings conducted including brand and other external trainings.
• Designing the training activities as required (content creation, mode of delivery etc.)
• Drive organizational level training initiatives like LMS etc.
• Monitor the training being conducted internally and externally, plan and take corrective actions wherever required.
• Manage On-going training of the all the employees at the store and partner with HR and Training team to enhance the capability, skill and knowledge levels of store employees.