Assistant Manager- Global HR Operations

Position Summary

The Assistant Manager HR Operations will be responsible to manage end-to-end HR operations, employee lifecycle processes, and global workforce administration. The role will also be responsible for coordinating Employer of Record (EOR) partners to ensure seamless onboarding, payroll support, compliance, and employee experience across geographies.

Key Responsibilities

HR Operations

• Manage end-to-end employee lifecycle activities including onboarding, confirmation, transfers, promotions, and exits.
• Prepare and maintain employment contracts, offer letters, amendments, and HR documentation.
• Ensure employee records and HR databases are accurate, updated, and compliant.
• Maintain organizational charts, employee directories, and HR trackers.
• Drive HR process standardization and operational excellence initiatives.
• Support policy implementation and ensure adherence to company guidelines.

EOR Management

• Act as the primary point of contact for EOR partners.
• Coordinate employee onboarding, contract generation, offboarding, and employment changes through EOR platforms.
• Support global payroll inputs, benefits administration, and employee documentation.
• Ensure timely submission and validation of payroll-related information.
• Track employment compliance requirements across different countries.
• Resolve employee queries related to payroll, contracts, benefits, and employment administration.

HR Compliance & Governance

• Maintain employee documentation in line with statutory and company requirements.
• Support audits, compliance reviews, and reporting requirements.
• Monitor policy compliance and maintain confidentiality of employee information.
• Ensure HR records and documentation are audit-ready at all times.

Employee Support & Experience

• Serve as the first point of contact for employee HR queries.
• Support onboarding and induction programs for new employees.
• Coordinate employee engagement and communication initiatives.
• Facilitate smooth employee experience throughout the employment lifecycle.

HR Reporting & Analytics

• Generate HR dashboards and reports on headcount, attrition, onboarding, payroll, and workforce metrics.
• Maintain HR trackers and provide periodic updates to leadership.
• Support workforce planning and organizational reporting requirements.

Qualifications and Experience

• Masters degree in Human Resources or equivalent qualification preferred.
• 47 years of experience in HR Operations, HR Generalist, or Employee Lifecycle Management roles.
• Good understanding of Indian labour laws, statutory compliance, payroll processes, and HR documentation.
• Hands-on experience with HRMS / HRIS platforms and strong proficiency in MS Excel and MS Office.
• Experience in payroll coordination, MIS reporting, employee records management, and HR process execution.

Required Skills and Competencies

• Strong attention to detail and high level of accuracy in data management.
• Excellent communication, coordination, and stakeholder management skills.
• Ability to manage multiple priorities, meet timelines, and work in a fast-paced environment.
• Process-oriented mindset with strong problem-solving and follow-up skills.
• High level of confidentiality, integrity, and professionalism.
• Working knowledge of HR dashboards, reports, and people analytics.