Assistant Manager

Manager Founders Office & Business Growth

Reporting To: Founders & Sales Leadership

Experience: 410 Years

Location: Salt Lake, Kolkata

Role Summary

We are looking for a highly organized, technically inclined, and business-oriented professional to become an extension of the Founders and Sales Leadership team. This role combines strategic pre-sales support, business operations, cross-functional coordination, and executive support to help drive customer opportunities and organizational execution.

Key Responsibilities

1. Pre-Sales & Business Development Support

• Support Founders and Sales Leaders throughout the sales lifecycle.
• Coordinate customer presentations, technical proposals, RFP/RFQ responses, concept notes and solution documents.
• Work with Engineering, Product and Delivery teams to gather technical inputs.
• Maintain proposal repositories and sales collateral.
• Coordinate customer demonstrations, PoCs and strategic meetings.
• Conduct market, customer and competitor research.
• Track strategic opportunities and follow-ups until closure.

2. Founders' Office & Strategic Coordination

• Act as the central coordination point between Founders and internal departments.
• Drive follow-ups across Engineering, Sales, Finance, HR, Procurement and Operations.
• Track strategic initiatives and ensure timely execution.
• Prepare meeting agendas, MOMs, action trackers and executive summaries.
• Support board presentations, management reviews and business reports.

3. Customer & Sales Operations

• Coordinate customer communications, documentation and project discussions.
• Support contract review by highlighting commercial, technical and operational aspects.
• Maintain CRM, opportunity trackers and sales dashboards.
• Coordinate seamless handover from Sales to Delivery.

4. Executive Support

• Manage founders' calendars around business priorities and customer engagements.
• Coordinate travel and logistics for customer visits, conferences and exhibitions.
• Prioritize communications and maintain confidentiality.

5. Cross-Functional Program Management

• Drive execution across strategic initiatives.
• Track deliverables, dependencies and timelines.
• Identify bottlenecks and escalate proactively.
• Continuously improve internal coordination processes.

Qualifications

• B.E./B.Tech with MBA mandatory.
• 410 years in Pre-Sales, Business Operations, Program Management, Technical Consulting or Founders' Office roles.
• Industrial IoT, Enterprise Technology, SaaS or Engineering industry experience preferred.

Preferred Skills

• Excellent business communication and presentation skills.
• Strong proposal writing and documentation capability.
• Ability to understand technical products and articulate business value.
• Proficiency in Microsoft Office and Google Workspace.
• Experience with CRM and project management tools.
• Strong analytical, research and stakeholder management skills.

Key Attributes

• Ownership and accountability
• Business acumen
• Structured thinking
• Strong execution orientation
• Customer-centric mindset
• Professional maturity and discretion
• Ability to thrive in a fast-paced environment