Assistant Center Manager

Role Summary

The Assistant Center Operations is responsible for ensuring smooth day-to-day operations of the center, maintaining high standards of hygiene and service, managing member interactions, coordinating with vendors, and ensuring accurate documentation and stock management.

Key Responsibilities :

• Ensure overall cleanliness, hygiene, and upkeep of the center at all times
• Supervise housekeeping staff and coordinate daily cleaning activities
• Conduct regular center rounds and maintain hygiene/maintenance checklists
• Welcome members, clients, and guests, ensuring a professional front desk experience
• Register leads, manage inquiries, and coordinate closely with the Center Manager
• Handle end-to-end client coordination for day-to-day requirements and support
• Build strong relationships with clients to enhance overall member experience
• Plan and execute center events, activities, and community engagement initiatives
• Coordinate event logistics, vendors, and promotions to create maximum participation
• Record and address member feedback, queries, and service requests promptly
• Identify maintenance issues, log them, and coordinate with vendors for resolution
• Manage vendor visits, approvals, and ensure timely completion of work
• Maintain accurate stock records, including inward entries and consumables tracking
• Ensure availability of required materials and optimize resource utilization
• Handle documentation such as KYC, agreements, and operational records
• Manage conference room bookings, usage credits, and client requirements
• Provide seamless support for meetings, guest services, and special requests

Key Skills Required

• Strong communication and interpersonal skills
• Attention to detail and organizational ability
• Problem-solving and coordination skills
• Basic knowledge of MS Office / documentation tools
• Customer service orientation

Experience

• 13 years of experience in front desk operations, facility management, hospitality, or co-working spaces
• Prior experience in customer service or client-facing roles preferred
• Experience in handling vendors, housekeeping, or office administration is an added advantage
• Freshers with strong communication skills and a service-oriented mindset may also be considered

Qualification

• Graduate in any discipline (Hospitality, Business Administration, or related field preferred)
• Basic knowledge of MS Office (Excel, Word, Outlook) and documentation tools
• Good verbal and written communication skills
• Strong organizational and multitasking abilities
• Customer-centric approach with a professional attitude