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Application Support Engineer

Accenture

5 - 7 years

Coimbatore

Posted: 19/05/2026

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Job Description

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Adobe Experience Manager (AEM) Sites
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with cross-functional teams, analyzing system performance, and implementing solutions to enhance operational efficiency. You will engage in troubleshooting activities, ensuring that all systems function optimally while maintaining a focus on delivering high-quality service to stakeholders. Your role will require a proactive approach to problem-solving, as you will be tasked with diagnosing complex issues and implementing effective resolutions to support business continuity.

Skillset:
AEM Platforms: AEM 6.x, AEM as a Cloud Service (AEMaaCS)
Backend: Java, Apache Sling, OSGi, JCR (Oak), Maven
Frontend: ReactJS, Sightly, HTML5, CSS3, JavaScript, Client Libraries
AEM Features: Core Components, Editable Templates, Workflows, DAM, Content Fragments, Experience Fragments, Headless AEM (GraphQL)
- Strong understanding of web content management systems.
- Experience with troubleshooting and resolving application issues.
- Familiarity with integration of AEM with other systems and platforms.
- Knowledge of best practices in application support and maintenance.

Responsibilities:
Strong experience with AEM 6.x and AEM as a Cloud Service
Solid understanding of AEM workflows, JCR, Oak
Proficiency in Java, Apache Sling, OSGi. Experience with HTL (Sightly)
Design, develop, and maintain AEM components, templates, dialogs, and client libraries
Develop Sling Models, OSGi services, and workflows, Analyze legacy AEM code and refactor it for AEMaaCS compatibility
Support content and asset migration using Adobe tools (e.g., Content Transfer Tool)
Collaborate on Dispatcher/CDN configuration for AEMaaCS

Nice to Have
Experience with SPA Editor / ReactJS
Knowledge of Adobe I/O and Headless AEM
Experience with AEM modernization tools
DevOps exposure (Git, Maven, CI/CD)

Additional Information:
- The candidate should have minimum 5 years of experience in Adobe Experience Manager (AEM) Sites.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
- Shift B is Mandatory

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement


We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

About Company

Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.

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