Application Support Engineer
Accenture
2 - 5 years
Chennai
Posted: 10/05/2026
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Network Infrastructures
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Network Operations & Engineering
Manage and optimize Enterprise WiFi infrastructures across
global warehouse and office locations.
Lead the rollout of centralized configuration and update
management for branch office LAN environments.
Ensure stable and secure IPsec connectivity and manage MPLS
leased lines, including vendor coordination, troubleshooting,
and change execution.
Security & Access Control
Own the global implementation and operational governance of
Network Access Control (802.1X) in close collaboration with
local IT teams.
Contribute to risk assessments and support the enforcement of
global security standards across LAN/WiFi/IPsec environments.
Lifecycle & Change Management
Plan, test, and deploy firmware and configuration updates for
standardized LAN hardware with a focus on reliability and
minimal downtime.
Maintain comprehensive technical documentation, including
standards, design guidelines, and operational runbooks.
Escalation & Collaboration
Serve as the 3rd level escalation point for critical LAN/WiFi/IPsec
incidents, performing in-depth analysis and driving long-term
corrective actions.
Participate in the on-call rotation supporting a 24/7 operations
model.
Technical Expertise
5+ years of hands-on experience in enterprise networking,
including switching, routing, and transport protocols.
Expert-level proficiency in operating and troubleshooting large
scale LAN and WiFi environments.
Solid experience with 802.1X, NAC, and NAT in distributed
enterprise environments.
Proactive, service-oriented, and capable of engaging with
stakeholders across regions and functions.
Practical experience with: ExtremeCloud IQ and HPE Aruba
Central (WiFi management), Micro Focus NOM (LAN
management), Cisco Firepower (IPsec/VPN), Aruba ClearPass
(Access Control), and MPLS provider coordination.
Soft Skills
Strong analytical and problem-solving skills with a structured,
hands-on mindset.
Excellent communication skills in English.
Proactive, service-oriented, and capable of engaging with
stakeholders across regions and functions.15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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