Application Support Engineer
Accenture
5 - 7 years
Indore
Posted: 22/05/2026
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Enterprise Network Operations
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Infra Tech Support Practitioner, a typical day involves delivering continuous technical assistance and upkeep for both production and development environments. This role requires managing and supporting various systems and software products across multiple platforms, ensuring smooth operation within established processes. The practitioner addresses hardware and software issues at the operating system level, covering servers, networks, and specific software solutions. Tasks include performing initial and intermediate troubleshooting, both remotely and onsite, to maintain system reliability and support configured services effectively.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with cross-functional groups to ensure seamless integration and operation of network and system services.
- Monitor system performance and proactively identify potential issues to minimize downtime.
- Mentor junior team members by sharing knowledge and best practices to enhance team capabilities.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Enterprise Network Operations.
- Strong knowledge of network infrastructure components including routers, switches, firewalls, and load balancers.
- Experience with operating system-level support across various server environments.
- Ability to perform Level 1 and Level 2 troubleshooting for hardware and software issues.
- Familiarity with monitoring tools and incident management processes to ensure timely resolution of technical problems.
Additional Information:
- The candidate should have minimum 5 years of experience in Enterprise Network Operations.
- This position is based at our Indore office.
- A 15 years full time education is required.15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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