Application Support Engineer
Accenture
12 - 14 years
Mumbai
Posted: 24/05/2026
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Sales Cloud Incentive Compensation
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your typical day will include collaborating with various teams to ensure seamless operations, troubleshooting software problems, and providing solutions that enhance system performance. You will also be responsible for maintaining documentation and ensuring that all systems are functioning optimally, contributing to the overall efficiency of the organization.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and implement improvements as necessary.
Professional & Technical Skills:
- Experience in establish & monitor governance processes across multiple Oracle Fusion Sales Incentive Compensation (OFIC) instances.
- Expertise in Incentive capabilities of Incentive Compensation– Compensation Plan, Payments Life cycle, integrations and data model extensions.
- Should have experience in
Compensation Plan and Components,
Classification and Credit rules
Transaction Process Management
Approvals
Import/Export
Payment Processing
Dispute Management
Draw and Recovery
SOAP/REST APIs
User Defined Queries
Formulas
Reports
Analytics
Flex Fields
- Good To have experience in Territory, Quota management
- Experience in establishing unified design and documentation standards & guidelines.
- Be part of requirement and design discussions for global OFIC implementations to review and approve Compensation Plan and Credit Rule design framework.
- Good to have experience with other oracle cloud integrated applications like Sales cloud and B2B service cloud.
Experience in understanding continuous integration and development.
Additional Information:
- The candidate should have minimum 12 years of experience in Oracle Sales Cloud Incentive Compensation.
- This position is based in Mumbai.
- A 15 years full time education is required.15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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