Application Support Engineer
Accenture
7 - 9 years
Bengaluru
Posted: 29/06/2026
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Azure IaaS
Good to have skills : Microsoft Azure Infrastructure as Code (IaC)
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Job Summary
We are looking for an experienced Azure Virtual Desktop (AVD) Engineer to design, deploy, manage, and support virtual desktop infrastructure solutions using Microsoft Azure and Azure Virtual Desktop. The candidate will be responsible for maintaining secure, scalable, and high-performance virtual desktop environments for enterprise users.
Key Responsibilities
AVD Deployment & Configuration
Deploy and configure Azure Virtual Desktop environments including host pools, application groups, and workspaces.
Create and manage session host virtual machines in Microsoft Azure.
Implement golden image management and session host scaling strategies.
Configure autoscaling and load balancing for AVD host pools.
Profile & Storage Management
Configure and manage user profiles using FSLogix.
Manage Azure file shares or other storage solutions for profile containers.
Ensure optimal profile performance and reliability
Identity & Access Management
Integrate AVD with Microsoft Entra ID and Active Directory.
Implement role-based access control (RBAC) and conditional access policies.
Manage user access and permissions.
Monitoring & Troubleshooting
Monitor system performance using Azure Monitor and Log Analytics.
Troubleshoot AVD connectivity, performance, and user session issues.
Perform root cause analysis and implement fixes.
Security & Compliance
Implement security policies using Microsoft Defender for Cloud.
Ensure patch management and OS updates for session hosts.
Follow enterprise security and compliance standards.
Automation & Optimization
Automate tasks using PowerShell and Azure automation tools.
Optimize cost and performance of AVD resources.
Maintain documentation for AVD configurations and processes.
Key Competencies
Virtual Desktop Infrastructure (VDI) expertise
Cloud infrastructure management
Problem-solving and troubleshooting
Automation and scripting
Documentation and communication
Required Skills
3–7 years of experience in Windows server administration or cloud infrastructure.
Hands-on experience with Azure Virtual Desktop deployments.
Strong knowledge of Microsoft Azure services such as VM, networking, and storage.
Experience with FSLogix profile management.
Knowledge of Active Directory and Microsoft Entra ID.
Experience with PowerShell scripting.
Strong troubleshooting and analytical skills.
Summary:
As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with different stakeholders to gather information, implement solutions, and contribute to the overall efficiency of the systems in place.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and solutions to enhance team knowledge.
- Engage in continuous learning to stay updated with the latest technologies and best practices.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Azure IaaS.
- Good To Have Skills: Experience with Microsoft Azure Infrastructure as Code (IaC).
- Strong understanding of cloud computing concepts and services.
- Experience in troubleshooting and resolving application issues in a cloud environment.
- Familiarity with monitoring tools and performance tuning techniques.
Additional Information:
- The candidate should have minimum 3 years of experience in Microsoft Azure IaaS.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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