Application Support Engineer
Accenture
5 - 7 years
Bengaluru
Posted: 04/06/2026
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Datadog
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Role Description:
We are seeking a skilled Monitoring SME with deep expertise in DataDog and integration with ITOM / ITSM. The candidate will be responsible for designing and implementing monitoring templates for infrastructure and applications, design and develop dashboards for real-time visibility into infrastructure health and application performance.
Must Have Skills:
- Datadog Product Expertise (Infra, APM, Metric collection, Ingestion, Dashboard creation and optimization)
- Python / Ansible
Good to Have Skills:
- ServiceNow ITOM
- AWS/Azure Cloud Knowledge
Job Requirements:
Key Responsibilities:
Deploy Datadog in distributed environment and integration with ITOM /ITSM.
Setup Metric, Anomaly, Composite and other custom monitors to support Infrastructure, Application, and Business services.
Configure Application Performance Monitoring (APM) and Real User Monitoring (RUM) to track service latency, throughput (RPS/QPS), and end-user experience of various applications.
Able to Resolve Datadog environment and observability related issue through troubleshooting and coordination with relevant teams.
Configure and manage SLA/SLO definitions
Design and maintain dashboards to provide real-time visibility into service health, CMDB, and operational metrics
Technical Experience:
Minimum of 3.5 years of experience in Datadog monitoring implementation and administration ((Infra, APM, Metric collection, Ingestion, Dashboard creation and optimization). Proficiency in Python development ,ThousandEye and ITOM will be added advantage.
Professional Attributes:
Excellent verbal and written communication skills. Ability to work independently and collaboratively in a fast-paced environment. Strong analytical and problem-solving skills.
Educational Qualification and Certification:
Graduate Degree in Computer Science, Information Technology, or related field. Relevant certifications are a plus.15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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