Application Support Engineer
Accenture
2 - 4 years
Bengaluru
Posted: 29/05/2026
Job Description
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Grafana
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating various components of essential business systems. This role requires a proactive approach to identifying issues, analyzing system behaviors, and ensuring smooth operation across multiple platforms. The position demands continuous vigilance and dynamic problem-solving to maintain the reliability and performance of critical applications, often collaborating with different teams to address and resolve challenges promptly and efficiently.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather information and provide timely updates on issue resolution.
- Document findings and solutions clearly to support knowledge sharing and future troubleshooting.
- Assist junior team members by sharing insights and guiding them through problem-solving processes.
- Continuously monitor system performance and suggest improvements to enhance stability and efficiency.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Grafana.
- Should have experience in Grafana K6
- Experience in configuring and customizing dashboards to visualize system metrics effectively.
- Ability to analyze logs and metrics to identify root causes of system anomalies.
- Familiarity with monitoring tools and alerting mechanisms to ensure proactive issue detection.
- Strong problem-solving skills with attention to detail in diagnosing complex system behaviors.
- Capability to work with various data sources and integrate them into comprehensive monitoring solutions.
Additional Information:
- The candidate should have minimum 2 years of experience in Grafana.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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