Analyst - APAC – Issues Management [T500-25902]

About Us:

Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with over 2,700 locations in more than 50 markets. The Group has over 180,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all of the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFGs shares trade on the Tokyo, Nagoya, and New York stock exchanges.

MUFG Bank, Ltd. is Japans premier bank, with a global network spanning more than 50 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments and individuals worldwide.

In Asia, MUFG has a presence across 20 markets Australia, Bangladesh, Cambodia, China, Hong Kong, Indonesia, India, South Korea, Laos, Malaysia, Mongolia, Myanmar, New Zealand, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Thailand and Vietnam.

It has also formed strategic partnerships with some of the most prominent banks in Southeast Asia, further augmenting its unrivalled network across the region VietinBank in Vietnam, Krungsri in Thailand, Security Bank in the Philippines and Bank Danamon in Indonesia.

MUFG Global Service:

Established in 2019, MUFG Global Services (MGS) is 100% subsidiary of MUFG Bank Ltd having offices in Bengaluru and Mumbai. MGS has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. With a current headcount of around 750+, MGS has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFGs global network across Americas, EMEA and Asia Pacific.

About the Role:

Position Title: Issues Management (IM) Analyst, FCOA

Corporate Title: Analyst

Location: Bangalore

Job Profile:

Purpose of Role :

The APAC Issues Management (IM) Analyst role in the Global Financial Crimes Division (GFCD) FCOA of MUFG Bank, Ltd. will be part of the APAC Issues Management Operations team and will report to the Director, Program Management, FCOA. The incumbent is expected to have strong communication skills and will be responsible tracking FC issues across APAC region, and support or act as the deputy Regional Issues Management Coordinator (RIC), a process expert in the management of financial crimes issues, coordinate implementation and execution of the GFCD IM standard and procedures across MUFGs global network, drive initiatives that promote on-time issue remediation, and support risk management activities related to the Banks global financial crimes policies, standards, and procedures.

The qualified candidate will:

• Gain familiarity with the MUFG financial crimes compliance framework, including the roles of Internal Audit and Compliance Testing.
• Develop an understanding of global Anti-Money Laundering (AML), Sanctions, and Anti-Bribery & Corruption (ABC) regulatory regimes.
• Develop subject matter expertise regarding Issues Management (IM) policy, standard, and procedures.
• Develop partnerships with stakeholders across geographies to drive implementation of end-to-end issues management processes and procedures.

Main Responsibilities:

• Support issue stakeholders (e.g. Regional Issue Coordinators, Issue Owners, Risk Managers, Action Owners, Compliance Testing, and Internal Audit) by assisting with issues management requirements and process queries.
• Maintain and update issue data in the GFCD APAC IM Database, including data entry, routine updates, and basic monitoring in line with established timelines and protocols.
• Assist with issue reporting activities, including preparation of standard reports and trackers.
• Conduct basic data reviews to identify data quality gaps, emerging themes, or process issues, and escalate observations as appropriate.
• Support the implementation of updates to GFCD IM standards and procedures, including assisting with process documentation and communications.
• Contribute to process improvement initiatives by identifying opportunities to streamline or clarify existing practices.
• Provide support on ad hoc tasks and special projects as required.

Candidate Profile:

Skills and knowledge:

• Strong written and written communication skills
• Willingness to learn and work collaboratively in a team environment
• Team-oriented approach to completing objectives
• Ability to engage constructively with stakeholders across various divisions within MUFG
• Travel is possible, but limited.

Education & professional qualifications:

• Bachelor's degree or above
• ACAMS, relevant professional qualification is a plus, but not required.

Experience:

• 3-5 years of experience in Financial Services, preferably in Financial Crimes Compliance, Risk Management, or related areas
• Risk or Governance support experience preferred.