Administrative Assistant

Company Description

MSG Promotions is a London-headquartered provider of corporate clothing, sportswear, teamwear, workwear, and promotional merchandise, supported by vertically integrated factories in the UK and India. The company delivers both stock ranges across 30+ brands and fully bespoke apparel solutions for diverse clients. MSG Promotions manages the entire production process, from yarn and fabric development through garment tailoring, personalisation, branding, and logistics. The organisation offers a wide range of branded merchandise, including clothing and items such as pens, umbrellas, mugs, lanyards, and reusable bags. With over 25 years in textiles, design, and apparel production, we focus on high quality, competitive pricing, and reliable delivery to ensure strong customer satisfaction.

About the Role

MSG Promotions is looking for an experienced, organised, and proactive Administrative Assistant / Office Coordinator to support the daily operations of our growing business.

We are seeking candidates with 35 years of professional administrative experience who are comfortable handling supplier coordination, invoicing, CRM management, customer communication, and operational support within a fast-paced hybrid work environment.

The ideal candidate should be detail-oriented, dependable, and capable of independently managing multiple responsibilities while coordinating with UK-based operations and teams.

Key Responsibilities

Administrative Support

• Provide day-to-day administrative support to the management team
• Maintain company records, databases, documents, and filing systems
• Assist with scheduling meetings, appointments, and office coordination
• Carry out general administrative and operational tasks

Supplier & Order Management

• Place supplier orders and monitor deliveries
• Maintain supplier records and communications
• Follow up on outstanding orders and delivery schedules
• Coordinate with suppliers regarding operational requirements.

Invoicing & Accounts Administration

• Raise customer invoices accurately and on time
• Process purchase invoices and maintain financial records
• Assist with payment tracking and invoice reconciliation
• Support account managers with finance-related administration

Customer Service & Communication

• Manage company email accounts and customer enquiries
• Communicate professionally with customers regarding orders, invoices, and support requests
• Ensure prompt and professional responses across all communication channels.

Data Management & Reporting

• Collect, organise, and maintain company data and records
• Prepare spreadsheets and reports when required
• Assist in improving administrative efficiency and workflow organisation
• Maintain confidentiality and accuracy of company information

Skills & Requirements

• 35 years of professional administrative or office coordination experience
• Strong organisational and time management skills
• Excellent written and verbal communication skills
• Ability to multitask and prioritise responsibilities effectively
• Strong attention to detail and accuracy
• Professional and reliable attitude
• Strong customer service and coordination skills
• Ability to work independently in a hybrid environment
• Experience using HubSpot or CRM-based systems is a must
• Strong proficiency in Microsoft 365, Google Workspace, spreadsheets, and email management systems
• Comfortable coordinating with UK-based teams and varying work schedules when required

Preferred Experience

• 3 - 5 years of experience in an administrative or office assistant role
• Experience with invoicing and accounts administration
• Familiarity with supplier management and customer service
• Experience managing customer records, pipelines, and communications through CRM software

What We Offer

• Flexible hybrid working environment
• Supportive and collaborative management team
• Opportunity for long-term career growth
• Friendly and professional work culture
• Competitive salary based on experience

Job Type

Full-Time | Hybrid

Location

Chennai Candidates Preferred

Supporting a UK-based business operation.

Contract Structure

Immediate Start

3-Month Probation Period followed by a 1-Year Renewable Contract

Working Schedule

• Six-day working week
• Flexible / UK-aligned working hours depending on project requirements and operational schedules.
• Hybrid role (remote and office-based)
• Availability to attend the office when required

Company Website:

https://msgpromotions.co.uk/

How to Apply

Interested candidates are requested to email their CV, portfolio, and a brief introduction outlining their experience and suitability for the role to:

admin@empwrbranding.com

info@msgpromotions.co.uk

Please note: applications submitted via email will be prioritised for review. We encourage candidates to share relevant experience, portfolios, and supporting information to help us better evaluate suitability for the role.