Administrative Assistant Coordinator

POSITION OVERVIEW

Genient Technologies, a precision genomics and molecular diagnostics company, seeks a detail-oriented and proactive Office Administrator & Sales Coordinator to bridge internal operations with external client relationships. You will serve as the critical liaison ensuring seamless communication, follow-ups, and coordination across departments and with clients, enabling Genient's strategic growth in clinical genomics, NGS diagnostics, and specialized molecular testing.

KEY RESPONSIBILITIES

Act as the primary coordination hub between internal teams (Sales, Operations, Lab, Finance) and external clients, partners, and vendors

Manage client follow-ups, ensure timely responses to inquiries, and maintain comprehensive communication logs

Prepare and maintain detailed sales trackers, client databases, and project pipelines in Excel with advanced formulas, pivot tables, and dashboards

Coordinate appointment scheduling, sample collection logistics, and event management

Draft professional correspondence, quotations, and follow-up communications with fluent spoken and written English

Support conference planning and trade show coordination, including booth setup, materials, and attendee tracking

Generate periodic reports on client interactions, sales metrics, and operational metrics using Excel analytics

Manage office administration including scheduling, documentation, compliance records, and vendor coordination

REQUIRED QUALIFICATIONS

Bachelor's degree (any discipline); background in life sciences, healthcare, or business operations preferred

3+ years of administrative, operations, or sales coordination experience in biotech, diagnostics, or life sciences

Expert-level proficiency in Microsoft Excel: advanced formulas, pivot tables, data visualization, dashboards, and VBA preferred

Fluent spoken and written English

Strong organizational and time-management skills; ability to juggle multiple priorities simultaneously

Excellent interpersonal and communication skills; comfortable interfacing with all organizational levels

Proficient in CRM systems or sales tracking tools (Salesforce, HubSpot, or Zoho CRM preferred)

Ability to work independently with minimal supervision and proactively identify improvements

DESIRABLE QUALIFICATIONS

Familiarity with life science research diagnostics, genomics, NGS, or molecular biology terminology

Experience with event coordination or conference management

Hindi language proficiency (conversational or fluent)

WORK LOCATION & SCHEDULE

Location: Genient Technologies, Noida, Sector 36, Uttar Pradesh

Work Hours: Fixed daytime schedule (MondayFriday, 9:00 AM5:00 PM, with flexibility for client timezones)

Travel: Occasional domestic and international travel for conferences, trade shows, and client meetings (estimated 510% annually)

CORE COMPETENCIES

Communication & Liaison: Bridging internal/external stakeholders

Data Management & Analysis: Excel mastery and reporting

Client Relationship Management: Follow-up discipline and responsiveness

Operational Coordination: Logistics, scheduling, event planning

Problem-Solving: Proactive identification and resolution of bottlenecks

WHAT WE OFFER

Competitive salary commensurate with experience and qualifications

Comprehensive health insurance and statutory benefits

Professional development and training opportunities in life sciences and diagnostics

Exposure to cutting-edge precision medicine and genomics initiatives

Collaborative, inclusive work culture with emphasis on diversity and empowerment

Career progression in a growing biotech organization

APPLICATION & SELECTION PROCESS

Interested candidates are invited to submit a CV, cover letter, and a brief portfolio of Excel work samples (anonymized) demonstrating dashboard/tracking capability. Selected candidates will participate in interviews including a written assessment and practical Excel exercise.

Genient Technologies is an equal opportunity employer committed to building diverse, inclusive teams. We encourage applications from candidates of all backgrounds, with special emphasis on women in STEM and leadership roles.