Admin and Operations

Location: Mumbai, Maharashtra

Department: Admin / HR

Reports to: HR Lead

Experience Level: 1-2 years

About SafeGold

Gold is the most trusted asset across the entire world and one of the largest asset classes in India. The total traded value of gold in India exceeds $300 billion annually nearly all of it in an unorganised, offline manner. We, at SafeGold, are building the digital infrastructure to organise the gold market using technology. SafeGold is Indias largest digital gold platform with 55 million customers and 100+ distribution partners across India, Thailand and UAE.

With revenues of more than 7,000 crores in the year ending March 25, SafeGold has been part of the Financial Times rankings of the fastest-growing startups in the Asia-Pacific region since 2021. SafeGold is backed by the World Gold Council and leading venture capital funds, Beenext and Pravega.

About the Role

As an Office Administrator (Admin & HR Operations), you will be the backbone of our day-to-day office functioning and a key support partner to the HR team. This is a high-ownership role that combines office administration, vendor coordination, and hands-on HR operations support. You will work closely with the HR Lead to ensure smooth employee experience, operational efficiency, and workplace readiness.

What Youll DoOffice & Facility Operations

• Manage day-to-day office operations to ensure a smooth, well-functioning workplace
• Coordinate with building management, housekeeping, security, IT support, and maintenance vendors
• Oversee pantry, stationery, office supplies, and asset inventory; place timely orders and track usage
• Handle office infrastructure issues and ensure quick resolution

Vendor & Admin Management

• Coordinate with external vendors (couriers, printers, facility vendors, repair services, etc.)
• Maintain vendor records, invoices, and basic payment coordination with finance
• Support office-related procurement, approvals, and documentation

HR Operations Support

• Support employee onboarding and offboarding logistics (access, equipment, documentation, seating)
• Maintain employee records, HR trackers, and internal documentation
• Assist in coordinating reviews, check-ins, HR communications, and policy rollouts
• Support payroll coordination inputs, attendance, and leave tracking
• Act as the first point of contact for employees on admin and HR-related queries

Employee Experience & Culture

• Support internal events, team activities, and office celebrations
• Help maintain a positive, organised, and employee-friendly work environment
• Assist HR in rolling out engagement initiatives and day-to-day people operations

Records, Compliance & Coordination

• Maintain admin and HR records, bills, invoices, and files in an organised manner
• Ensure adherence to internal policies, safety norms, and basic statutory requirements
• Support audits or internal reviews related to admin and HR operations

What You BringExperience & Background

• 1-2 years of experience in office administration
• Prior experience in a startup or fast-paced organisation preferred

Core Skills

• Strong organisational and coordination skills with attention to detail
• Clear written and verbal communication skills
• Ability to manage multiple tasks and priorities independently
• High level of discretion and confidentiality

Personal Attributes

• Proactive, dependable, and solutions-oriented
• Ownership mindset comfortable being the go-to person for admin & HR ops
• Calm under pressure and able to handle day-to-day operational issues