Accounts Receivable Specialist

About Servify:

Servify is a global product lifecycle management platform transforming the after-sales service experience. Founded in 2015 and headquartered in India, Servify connects leading OEM brands with their sales and service ecosystems to deliver seamless customer support and service operations. Servify partners with leading brands, retailers, distributors, insurers, service providers, and carriers across Asia, North America, Europe, and the MENA region.

Servify embraces and values diversity and is committed to be an equal opportunity employer. We welcome applications from all members and will give equal consideration to all irrespective of age, disability, gender, sexual orientation, ethnicity, nationality, religion or belief.

Why Join Servify?

At Servify, you'll be part of a fast-growing global technology company that encourages innovation, ownership, and continuous learning. We offer competitive compensation, ESOPs, employee-friendly policies, modern collaboration tools, professional development opportunities, and benefits that help you do your best work.

Position Summary: An experienced and detail-oriented Revenue Assurance & Credit Control Specialist to support Accounts Receivable (AR) management, revenue assurance, collections, reconciliations, and compliance activities. The occupant will be responsible for driving effective credit control processes, improving collections performance, ensuring ledger accuracy, and partnering with internal stakeholders to optimize working capital and reduce outstanding receivables.

Key Responsibilities:

• Prepare and analyze weekly and monthly Accounts Receivable (AR) aging reports
• Conduct regular reviews of receivables with Sales, Key Account teams, and relevant stakeholders
• Drive timely invoice submissions, customer reconciliations, and payment follow-up
• Coordinate and improve reconciliation and dunning processes through automation and process enhancements
• Present AR aging reports and collection status updates to management and cross-functional teams
• Monitor quarterly balance confirmations, provisions, and doubtful debt assessments
• Build and maintain strong relationships with key customers and participate in customer meetings as required
• Monitor AR aging trends, drive collections through structured follow-ups, and support reduction of Days Sales Outstanding (DSO)
• Support the implementation and utilization of Business Intelligence (BI) tools and dashboard reporting
• Ensure customer payments, TDS deductions, credit notes, and adjustments are accurately recorded and reconciled
• Maintain clean customer ledgers and ensure compliance with internal controls and financial policies
• Ensure adherence to applicable tax regulations, including TDS, GST, and Lower Deduction Certificate (LDC) requirements

Requirement

• 5+ years of relevant experience in Revenue Assurance, Accounts Receivable, Credit Control, or Collection
• Graduate/ Post Graduate in Commerce
• Strong analytical, numerical, and problem-solving skill
• Sound knowledge of accounting principles, Accounts Receivable processes, and credit management practice
• Proficiency in Oracle ERP and Microsoft Office applications, particularly Exce
• Working knowledge of SQL, Power BI, or other Business Intelligence tools will be an added advantag
• Basic understanding of taxation, statutory compliance, and applicable financial regulation
• Excellent verbal and written communication skills with the ability to interact effectively with internal and external stakeholder