Academic Counsellor

Company Description

Digital Scholar is an award-winning digital marketing institute, trusted by over 375,000 students across 25+ countries. With campuses in India and headquartered in Chennai, Digital Scholar offers globally recognized programs, including its flagship 1-Year MBA in Digital Marketing and the AiMarketer Pro dual certification. Known for its AI-integrated modules, real-world internships, and innovative teaching methods, the institute is committed to accelerating careers for marketers, entrepreneurs, and career changers. Recognized as one of the top digital marketing institutes globally, Digital Scholar has been endorsed by industry leaders and featured by leading media outlets.

Role Description

This is a full-time, on-site role based in Chennai for an Academic Counsellor. The Academic Counsellor will be responsible for advising students on educational programs, guiding them through career pathways, and providing academic support tailored to individual needs. The role will involve assisting prospective students, addressing their inquiries, and supporting them in selecting suitable courses to achieve their goals.

Responsibilities and Duties:

Achieve set sales goals and develop effective sales strategies.

Contact potential and existing customers via phone, email, and in-person meetings.

Handle candidates questions, inquiries, and complaints professionally.

Build and maintain a CRM database and student database for effective tracking.

Meet daily, weekly, and monthly sales targets.

Participate actively in sales team meetings to discuss strategies and performance.

Research colleges and universities to develop leads for placement partnerships.

Desired Candidate Profile:

Graduation is a must.

Candidates with an interest in digital marketing will have an added advantage.

Passionate about helping students achieve their educational goals.

Requirements:

Excellent service and sales skills, with a track record of achieving targets.

Strong verbal and written communication skills.

Excellent phone etiquette and presentation skills.

Proficiency in Microsoft Office and sales programs.

Good convincing and problem-solving skills.

Self-motivated and eager to learn new things every day