The Reality of Growth Hacking: Bridging the Gap Between Testing and Cross-Functional Collaboration

As Sean Ellis, author of Hacking Growth, I've learned that most companies fail to achieve growth hacking due to a lack of cross-functional collaboration and experimentation, not a dearth of ideas or hypotheses.

  • 1. Many companies fail at growth hacking due to various reasons.
  • 2. The primary reason is that most tests are run by marketing teams, while product team involvement can significantly improve results.
  • 3. Growth hacking focuses on optimizing all stages of the customer journey, from acquisition to monetization, not just awareness or marketing.
  • 4. Cross-functional collaboration is essential for successful growth hacking; companies often struggle with this as they grow and become more specialized.
  • 5. Testing and analyzing different growth levers can help improve customer acquisition, activation, retention, and monetization.
  • 6. Activation is a crucial step, as it significantly impacts retention and engagement. A great first experience for users is key to successful growth hacking.
  • 7. Growth hackers often find ways to simplify confusing aspects of a product or service, improving the overall user experience.
  • 8. Running a high volume of experiments is essential for growth hacking success; not every test will be successful, but learning from each test is important.
  • 9. The best growth hacks are not tricks but rather improvements in the customer experience that lead to increased engagement and retention.
  • 10. Understanding product-market fit is crucial before focusing on growth hacking; it's essential to know what benefits users love about your product.
  • 11. To determine if you have product-market fit, ask users how they would feel if they could no longer use your product; a significant portion should express disappointment.
  • 12. Retention cohorts are another way to measure product-market fit by tracking user retention over time.
  • 13. Growth hacking requires humility and a willingness to learn from failures, fostering a culture of curiosity rather than arrogance.
  • 14. Successful growth hackers look for companies with signs of product-market fit but no growth yet, allowing them to join at an opportune time.
  • 15. Testing and analyzing various growth levers can help improve customer acquisition, activation, retention, and monetization.
  • 16. The growth hacking process involves analysis, generating ideas, prioritizing tests, running tests, and analyzing results in a continuous cycle.

Source: EO via YouTube

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