Exploring AI Automation in the Workplace: How to Identify High-Value Job Categories

As a partner at Theory Ventures, I'm excited to share our research on AI Automation in the workplace and explore how Language Models (LLMs) are revolutionizing workflows and transforming jobs across industries.

  • 1. Andy Tadman, partner at Theory Ventures, will discuss AI automation in the workplace.
  • 2. Theory Ventures invests in early-stage companies that use new data and machine learning innovations.
  • 3. The firm is thematic and thesis-oriented, focusing on areas like workflow automation.
  • 4. AI-powered systems (LLMs) can model the distribution of data they are trained on, leading to three key properties: transformation, synthesis, and reasoning.
  • 5. Transformation involves converting information from one format to another, solving a significant blocker for workflow automation.
  • 6. Synthesis is the ability to distill large amounts of information or answer questions, useful for research purposes.
  • 7. Reasoning allows LLMs to approximate human decision-making based on the data they've been trained on.
  • 8. When evaluating jobs for AI automation potential, it is crucial to break down workflows into tasks and subtasks.
  • 9. Jobs can be categorized on a spectrum of volume and complexity, with high volume/low complexity jobs being most affected by AI.
  • 10. High-volume, low complexity jobs will see the most significant transformation, as LLMs excel at repetitive tasks and often outperform human capabilities in these areas.
  • 11. LLMs can serve as co-pilots for more complex jobs, helping humans delegate or accelerate specific tasks within their workflows.
  • 12. In core workflow automation, LLMs can automate substantial portions of end-to-end processes, with humans assisting on a task-by-task basis.
  • 13. The presentation will focus on how LLMs disrupt high volume/low complexity jobs entirely.
  • 14. An example of this disruption is DropZone AI, which handles security operations by performing end-to-end investigations more efficiently than human analysts.
  • 15. Another example is Amp.ai, an AI system that optimizes customer engagement by exploring what messaging to send to individual users based on their preferences and behavior.
  • 16. As LLMs automate lower-level tasks, organizations will shift from a pyramid structure to an inverted pyramid or diamond shape, with fewer junior employees and more managerial or advanced positions
  • 17. This change will present challenges for businesses, such as rethinking hiring and training practices.
  • 18. When considering AI automation in workflows, it is essential to break jobs down into fundamental tasks, understand their complexity and volume, and consider the surrounding context.
  • 19. The impact of AI on teams and organizations will vary, affecting how they function and work together.
  • 20. Founders should consider technology problem fit (how well LLMs can perform different jobs) as one factor among many when evaluating business ideas in the AI workflow automation space.
  • 21. Other factors to consider include pain severity, incentive alignment, market size, and structure.
  • 22. The presentation is aimed at founders deciding what area to build in and executives deciding which function to invest in regarding AI automation.
  • 23. Theory Ventures is based in San Francisco and has talked to hundreds of buyers and builders across different job categories.
  • 24. Andy Tadman encourages questions and further discussion on the topic of AI automation and its impact on workflows, teams, and organizations.

Source: AI Engineer via YouTube

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