Senior Manager, Facilities & Asset Protection Operations

About the Role

What You'll Do

Key Responsibilities:

Facilities Management & Asset Protection

1. Strategic Leadership & Governance

• Define and execute strategies for Workplace Services and Physical Security aligned with organizational objectives.
• Establish governance, risk management, and compliance frameworks for both FM and SOC operations leveraging AI.

2. Operational Excellence

• Govern operational processes for workplace services and structured BAU operations.
• Oversee 24/7 monitoring, detection, and response to physical security incidents.
• Ensure timely escalation and resolution of critical events across facilities and security domains.
• Align site readiness and physical security protocols with global standards and local regulations.

3. Stakeholder Engagement & Communication

• Act as liaison between leadership Global, HR, branding, GCC center heads, and regulatory bodies.
• Present Monthly Management Reviews (MMRs), Quarterly Business Reviews (QBRs), and executive-level security reports.

4. People Leadership & Team Development

• Build and lead high-performing Workplace Experience and SOC teams and develop succession planning
• Foster a Global culture of collaboration, performance excellence, continuous learning, and change enablement.

5. Technology & Innovation

• Evaluate and implement cutting-edge physical security technologies (CCTV, ACS, VMS, intrusion detection).
• Champion automation and orchestration to optimize workflows in FM and SOC.
• Integrate advanced analytics and threat intelligence for proactive defense.

6. Financial Oversight

• Review and guide budget planning for FM and SOC, monitor Capex & Opex expenditures.
• Drive cost efficiency and contract optimization without compromising service quality or security posture.

7. Vendor & Contract Management

• Conduct market analysis and support strategic vendor selection for FM and security services.
• Collaborate with procurement on contracting and RFP processes.
• Govern vendor performance through KPIs, SLAs, and compliance tracking.
• Ensure seamless vendor onboarding and change management during transitions.

8. Risk Management & Business Continuity

• Implement Business Continuity Plans (BCP) and crisis response protocols.
• Ensure compliance with internal risk frameworks and external regulatory requirements.

Who You Are

Qualifications & Skills

• Bachelor’s/Master’s in Facilities Management, Security, Business Administration, or related field.
• 10+ years of progressive leadership experience in facilities and physical security operations.
• Proven expertise in vendor governance, budgeting, and risk management.
• Strong analytical, communication, and project management skills.

Preferred Attributes:

• Experience in global workplace operations and integrated security frameworks.
• Familiarity with digital workplace platforms and advanced security technologies.
• Passion for creating safe, efficient, and engaging work environments.