Manager - OKTA Technical SME

 
•    Serve as the go-to technical expert on Okta products, features, and capabilities, offering guidance to both internal teams and external clients. 
•    Provide strategic and tactical guidance to design, develop, and implement Okta solutions that align with clients' business objectives and security requirements. 
•    Stay updated with industry trends and emerging technologies related to identity and access management, contributing insights to enhance our offerings. 
•    Drive Incident & Problem Management with focus on RCA and RCCA in collaboration with SME groups across HR/Finance/BU heads.  
•    Drive reviews with other with key stakeholders ensuring the platform is aligned to business and compliance needs of the organization. 
•    Needs to manage relationship and resolve dispute if any between internal stakeholders and drive message across BU leaders. 
•    Bring Industry best practices to ensure operational stability.   
•    Drive Service improvement projects across in partnership with internal and partner teams. 
•    Explore opportunities to optimize and ensure we are in line with business requirements. 
•    Good Communications Skills. 
•    Self-Learner to skilled on new technologies. 
•    Adhere to SLA’s define and Goal Archiver. 

 
Qualifications we seek in you! 
Minimum Qualifications 

 
•    Bachelor’s degree in computer science or equivalent subject 
•    Relevant years of relevant work experience in OKTA with focus on driving adoption, improve business delivery across verticals. 
•    Strong